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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Holloway

October 15, 2024

5  out of  5
rating by Nicholas Holloway
"After relocating from NC I needed to grab insurance quickly. After looking countlessly and calling a few agents in Irving without receiving a response, I finally had the pleasure of speaking with Liduvina. She definitely went above and beyond to provide fanatical service and presenting the best options for my family and I. If I had 5 more stars I'd give her a 10/10 because we didn't get off the phone until everything was solidified. Would definitely recommend. Will definitely come back when it's time for another home policy. Liduvina will get us right!!!!"
We responded:
"Nicholas, thank you for your wonderful review! I'm glad Liduvina could assist you so effectively during your move from NC. It's great to know she provided exceptional service and found the best options for your family. We appreciate your recommendation and look forward to helping you with your next home policy. If you need anything else, don't hesitate to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Neal David

October 9, 2024

5  out of  5
rating by Neal David
"Always a great experience working with the State Farm team, especially Liduvina."
We responded:
"Neal, thank you for your wonderful feedback! I'm glad to hear that you consistently have a great experience with our team, especially Liduvina. We appreciate your trust and look forward to continuing to assist you with your insurance needs. If you ever have any questions or need further assistance, we're here to help! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Stan Jones

October 7, 2024

1  out of  5
rating by Stan Jones
"They insured our newly acquired $7M commercial building, 2 months later they cancelled our insurance and never told us about it, they only sent a letter which got lost in the mail, and by the time we found out the property had no insurance for two months!!! They never bothered to call or email us, this could have been a huge lawsuit if anything had happened to the property, which thank God nothing happened. Run as fast as you can."
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Camille Edwards

October 1, 2024

5  out of  5
rating by Camille Edwards
"There are not enough superlatives to describe MY agent Carmen. Exemplary customer service and all around wonderful person to speak to! I look forward to working with her for many years to come!"
We responded:
"Camille, thank you for your wonderful review! I'm so happy to hear about your positive experience with Carmen. She truly embodies the exceptional customer service we strive for. We're grateful to have her on our team and look forward to continuing to assist you for many years to come! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Golf golf

October 1, 2024

5  out of  5
rating by Golf golf
"AAAAAAA ONE SERVICE thx"
We responded:
"Thank you! Your review means a lot to us, and we sincerely thank you for the feedback! At our office, we are pleased to provide top-notch insurance options for our clients. I'm glad you had a positive experience and look forward to assisting you further in the future! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Arnold's Ngumete

September 20, 2024

5  out of  5
rating by Arnold's Ngumete
"Ludivana was amazing to work with. She made the process easy for me and made me smile at the same time. Didn’t even realize we talked for half an hour setting up my new policy!"
We responded:
"Arnold, thank you for sharing your experience! I'm glad Ludivana made the process easy and enjoyable for you. It's wonderful to know that setting up your new policy was a smooth and pleasant experience. If you have any further questions or need assistance, our office is always here to help. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Aftab Alam

September 18, 2024

5  out of  5
rating by Aftab Alam
"Lidovina is one of the most helpful person, She completed my new car insurance within hours. She is outstanding"
We responded:
"Thank you, Aftab, for your wonderful review! I'm happy to hear that Lidovina was able to assist you so efficiently with your new auto insurance. She truly is an outstanding member of our team. If you need any further assistance, don't hesitate to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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nafisa chowdhury

September 6, 2024

5  out of  5
rating by nafisa chowdhury
"First thing in the morning called and a very precious lady answered and found my insurance canceled but here’s she is Liduvina Karim worked with all her best efforts and finds a deal for me, and bring my life in relaxation.Ms Karim is the generous as her name, best , informative, great helpful. Best of luck dear! I am glad to found you!!"
We responded:
"Nafisa, Thank you for your wonderful review! I'm glad Liduvina could assist you so effectively and bring you peace of mind. Your kind words about her efforts and helpfulness mean a lot to us. We're always here to help with your insurance needs. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Karen Moreno

September 5, 2024

5  out of  5
rating by Karen Moreno
"Liduvina went above and beyond on getting me exactly what I was looking for. I feel so secure with the policy Liduvina found for me."
We responded:
"Karen, thank you for your wonderful review! I'm glad Liduvina was able to help you find the perfect policy and make you feel secure. Your satisfaction is our priority, and we're here for any future needs or questions you may have. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Henry Redmon

September 5, 2024

5  out of  5
rating by Henry Redmon
"I had a great customer service experience. She was very thorough and professional. Very informative and put me at ease. Highly recommend to others kudos to her!!!!!"
We responded:
"Henry, thank you for your wonderful review! I'm glad to know you had a positive experience with our customer service. It's great to hear that you found the service thorough, professional, and informative. We appreciate your recommendation and are here for any future needs you may have. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Arthur Sturges

September 5, 2024

5  out of  5
rating by Arthur Sturges
"I had a great experience with team assembled by Mr. Adrian Howard. Carmen Ivy was our insurance representative. Carmen was very professional and knowledgeable of all insurance products discussed. Carmen was very personable and made you feel like family. The Customer Service experience provided by Carmen was exceptional. She provided great advice and guidance throughout the process. She was prompt and detail oriented. Thanks Carmen and the Adrian Howard State Farm insurance team."
We responded:
"Arthur, thank you for sharing your positive experience with our team. I'm glad Carmen provided you with professional and knowledgeable service. It's wonderful to know she made you feel like family and offered exceptional customer service. We appreciate your kind words and are here for any future needs or questions. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Lisa Haughton

September 5, 2024

5  out of  5
rating by Lisa Haughton
"As you can imagine I have worked with many folks the past 22 years but the last couple of years with Liduvina who is always so gracious and replies so quickly. She is always patient and very thorough when answering questions. She also goes above and beyond to reiterate the details discussed either through email or a text message depending on your preference. And she always has a disposition and such a great attitude! She is a pleasure to work with."
We responded:
"Lisa, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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We The Bro's

September 3, 2024

5  out of  5
rating by We The Bro's
"Had a really good experience with orlandria.please visit this place for your insurance"
We responded:
"Thank you for your positive review! I'm glad you had a good experience with Orlandria. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Eugene Kim

August 27, 2024

5  out of  5
rating by Eugene Kim
"Spoke with Orlandria and had a very pleasant experience. She is very knowledgeable and personable. She knows how to provide answers and understand how to help people with their needs. My questions were resolved very clearly in a timely manner and I appreciate her professionalism. Thank you."
We responded:
"Eugene, thank you for your positive feedback. I'm glad to hear that Orlandria provided you with knowledgeable and personable service. It's great that your questions were resolved clearly and promptly. We appreciate your recognition of her professionalism. If you have any further needs or questions, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Abhishek Yadav

August 26, 2024

5  out of  5
rating by Abhishek Yadav
"Liduvina Karim is a fantastic agent . She was so professional, good with her words and very funny. She assisted me with my auto insurance and she offered me the best deal in the city . I had a great time talking with her."
We responded:
"Abhishek, I'm glad you had a positive experience with Liduvina. Her professionalism and sense of humor are indeed valuable qualities. It's great to know she helped you find the best deal for your auto insurance. If you have any more questions, don't hesitate to give us a call! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Ethan McKintosh

August 21, 2024

5  out of  5
rating by Ethan McKintosh
"Fantastic experience with my girl Liduvina!! She was so amazing, funny, and most of all knowledgeable about the entire process and I had a great time setting up my new policy with her. Will absolutely be using her as my main contact going forward!"
We responded:
"Ethan, thank you for your fantastic review! I'm glad to hear that Liduvina provided you with such a knowledgeable and enjoyable experience while setting up your new policy. We appreciate your trust and look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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JAYA PRAKASH REDDY IGUTURI

August 20, 2024

5  out of  5
rating by JAYA PRAKASH REDDY IGUTURI
"She is damn fast,quick and perfect for auto insurance"
We responded:
"Jaya, thank you for your fantastic review! I'm glad to know you found our service fast, quick, and perfect for your auto insurance needs. If you have any further questions or need assistance in the future, we're here to help. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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arbaz khan

August 16, 2024

5  out of  5
rating by arbaz khan
"Absolute great service by liduvina Karim, I was involved in a crash last week and had called them to see what’s going on. She not only assisted with all my questions, gave me genuine suggestions and assured that state farm will back me in any situation and help me with this situation. I’m w State Farm for the past 2 years but had to change to this current agent because of issues with the other agent. I surely can say that it’s the people who work at the place that make the real difference."
We responded:
"Hey Arbaz, Thanks for the awesome review! I'm glad Liduvina could assist you after your crash and provide the support you needed. It's great to know that her genuine suggestions and assurance made a difference. We're grateful to have you with us for the past 2 years and appreciate your trust in our team. If you need anything else, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Pamela Thompson

August 16, 2024

5  out of  5
rating by Pamela Thompson
"Adrian and Zoraide are amazing. I would definitely recommend them"
We responded:
"Hey Pamela, Thanks a lot for the awesome review! I'm glad you had a great experience with our office. We appreciate your recommendation and are here if you need anything in the future. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Taylor Wilson

August 15, 2024

5  out of  5
rating by Taylor Wilson
"Liduvina a great agent , she got me a great deal each month for two cars compared to what i was paying with my previous insurance. I will always recommend her . She is a hard worker and always make sure her customers are satisfied. Thank you"
We responded:
"Taylor, Thank you for your kind words"
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Raaed Syed

August 13, 2024

5  out of  5
rating by Raaed Syed
"I had an awesome experience with Zoraide! Highly recommend!"
We responded:
"Thank you so much for sharing your positive experience Raaed. I'm glad you had a great experience with our team and we appreciate your recommendation! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Piyush Singh

August 13, 2024

5  out of  5
rating by Piyush Singh
"Been with Adrian Howard for 2 years now. Good service and I recommend it. Liduvina has been helpful with my problems."
We responded:
"Hey Piyush, Thanks for the awesome review! I'm glad you're satisfied with our service over the past 2 years. Liduvina is indeed great at helping out with any problems. If you ever need anything else, we're here for you! - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Venkat Rathnam

July 30, 2024

5  out of  5
rating by Venkat Rathnam
"I've been with Adrian Howard State Farm for 2+ years, and My agent Liduvina is so helpful. Thanks for the great service Liduvina karim"
We responded:
"Hey Venkat! Thanks a bunch for your awesome review! I'm so glad to hear that Liduvina has been so helpful to you over the past 2+ years. We appreciate your trust in us and look forward to continuing to provide you with great service! If you ever need anything, don't hesitate to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Bj Srestha

July 27, 2024

1  out of  5
rating by Bj Srestha
"Not really good customer service."
We responded:
"Bj, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! I'm pleased to hear that you found our service helpful and amazing! Providing exceptional assistance to our clients is our top priority, and I'm glad we could meet your insurance needs. For any future questions or assistance, feel free to reach out. - Adrian Howard - State Farm Insurance Agent, Irving, TX"
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Tiffany Byrdsong

July 25, 2024

5  out of  5
rating by Tiffany Byrdsong
"Spoke with Carmen this morning. She was able to fulfill my request with my update on my renters insurance. Also went out of her way to provide me some additional information on me moving. She was a big help. Her customer service was excellent!! Great Job StateFarm. Carmen you are the best❤️"
We responded:
"Hey Tiffany! Thanks a bunch for your awesome review! I'm so glad Carmen could help you with your renters insurance update and provide extra info for your move. Her excellent customer service is something we truly value. If you need anything else, feel free to reach out! - Adrian Howard - State Farm Insurance Agent, Irving, TX"